or simply requires a third party problem analysis,
Finding the root cause for a problem can be a daunting task in complex systems of today. Often times it worked before but after upgrading software things break, or the initial configuration works but when scaled up performance plummets.
Having more than 15 years of experience on all levels of the stack, from the physical server and network to a cluster of virtual machines and application containers across clouds, we take a pragmatic approach to every problem and perform a high-level initial analysis. When there is a consensus on the root cause, a technical deep dive can be performed that will get to the bottom of the issue.
An evaluation report can be written if required before taking action to outweigh any pros and cons of available choices. Of course, if the issue is mission critical, immediate action can be taken to meet business requirements.
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